CITY BRIEFS: Visitors services increasingly go online, say consultants

by Avery Zingel - July 24, 2018

Despite providing bricks-and-mortar visitors centres, many tourism destinations opt for key investments in online information and onboard destination marketing firms. The city has two key types of visitors to cater to: set-itinerary tourists and independent travellers. In a presentation to council, consultant Margaret McCormick of Authentic Experiences consulting made several recommendations on a possible future…

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