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Government services to be accessible through central website by end of 2020: GNWT

NWT residents will soon be able to access government programs and services online through a single website, the NWT eServices Portal, Finance Minister Caroline Wawzonek announced in the legislative assembly on Monday.

"Once it is launched by the end of 2020, residents will be able to use it to register for and renew their health-care cards and request birth, death and marriage certificates, existing driver and motor vehicle services, existing MyECE services, and an improved online application for NWT fishing licenses will also be accessible through the new portal," she said.

Government services will be centralized on the new NWT eServices Portal, expected to launch by the end of 2020, said Finance Minister Caroline Wawzonek.
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A second, unspecified set of services would be added to the website in early 2021.

Some services, such as buying fishing licenses or renewing vehicle registrations, are currently available online but through the portals of the respective GNWT departments.

The shift to a centralized online platform for accessing services comes as demand has risen for virtual services and as residents have adapted over the past six months to working remotely and socially distancing, Wawzonek said.

The finance minister added that the government is committed to security and privacy, and the GNWT's eServices team is working on privacy and security assessments of the new site.

The new online offerings won't be the sole method of accessing services from now on, as traditional means of conducting services over the phone or in-person will continue.